Our Privacy Policy

Welcome to Lureena. Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and secure shopping experience.

Information We Collect

We may collect your name, phone number, email address (if provided), shipping address, billing information, and order details to process your purchases and improve our services.

How We Use Your Information

Your information is used to:

• Process and deliver orders.

• Provide customer support.

• Send order updates.

• Improve our website and services.

• Prevent fraud and maintain website security.

We do not sell or rent your personal information to third parties.

7-Day Return Policy

Your satisfaction is our priority. If you receive a damaged, defective, incorrect, or unsatisfactory product, you may request a return or replacement within 7 days of receiving your order.

To qualify for a return:

• The product must be unused and in its original condition.

• Original packaging, tags, and accessories must be included.

• Proof of purchase or order confirmation may be required.

Returns may not be accepted for products damaged due to misuse, improper handling, or normal wear and tear.

Once your return is approved and inspected, we will process a refund according to our return procedure.

Policy Updates:

Lureena reserves the right to update this Privacy Policy at any time. Changes become effective immediately upon publication on this page.